Privacy Policy

Effective Date: March 23, 2026

GamerMart ("we," "us," or "our") operates the digital goods marketplace at gamermart.gg. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform and services. By using GamerMart, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

Account Information: When you register, we collect your email address, username, and password (stored in hashed form).
Profile Information: Any additional information you choose to add to your profile, such as a display name or avatar.
Verification Data: Information submitted during email verification or two-factor authentication setup.
Communications: Messages sent through our platform's chat system and any correspondence with our support team.
Listings and Transactions: Details of items you list for sale or purchase, including descriptions, prices, and order history.

1.2 Information Collected Automatically

IP Address: We collect your IP address when you access the platform for security, fraud prevention, and analytics purposes.
Cookies and Session Data: We use cookies and iron-session tokens to maintain your login session and preferences.
Device and Browser Information: We may collect information about the device and browser you use to access GamerMart, including device type, operating system, and browser version.
Usage Data: We collect data about how you interact with the platform, including pages viewed, features used, and timestamps.

1.3 Information from Third Parties

Payment Information: When you add funds to your balance, payment details (such as credit card information) are collected and processed directly by Stripe. GamerMart does not receive or store your full card number. We receive transaction confirmations and limited payment metadata from Stripe.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing the Service: To operate the marketplace, process transactions, facilitate communication between buyers and sellers, and deliver digital goods.
Account Management: To create and manage your account, verify your identity, and maintain account security.
Payment Processing: To process balance top-ups, facilitate purchases, issue refunds to your GamerMart balance, and manage seller payouts.
Communication: To send you transactional emails (order confirmations, delivery notifications, dispute updates), security alerts, and service announcements via OneSignal.
Safety and Security: To detect and prevent fraud, abuse, and unauthorized access, and to enforce our Terms of Service.
Dispute Resolution: To investigate and resolve disputes between buyers and sellers.
Improvement: To analyze usage patterns and improve the platform's features, performance, and user experience.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Third-Party Services

We use the following third-party services to operate GamerMart. Each service may process certain personal data in accordance with their own privacy policies:

3.1 Stripe

We use Stripe for payment processing. When you add funds to your GamerMart balance, Stripe collects and processes your payment information. Stripe is PCI-DSS compliant. For more information, see Stripe's Privacy Policy.

3.2 OneSignal

We use OneSignal to deliver transactional and service-related emails. OneSignal receives your email address for the purpose of sending notifications on our behalf. For more information, see OneSignal's Privacy Policy.

3.3 TalkJS

We use TalkJS to power the in-platform messaging and chat system between buyers and sellers. TalkJS processes your user identifier and messages. For more information, see TalkJS's Privacy Policy.

3.4 Cloudflare

We use Cloudflare for content delivery, DDoS protection, and general security. Cloudflare may process your IP address and request data as part of its services. For more information, see Cloudflare's Privacy Policy.

3.5 Amazon Web Services (AWS) S3

We use AWS S3 to store media files such as listing images and user avatars. Files are stored securely and access is controlled. For more information, see AWS's Privacy Policy.

4. Cookies

GamerMart uses cookies for the following purposes:

Session Cookies: Essential cookies that maintain your authenticated session using iron-session. These are required for the platform to function and cannot be disabled.
Security Cookies: Cookies used for fraud detection and account security.

We do not use third-party advertising or tracking cookies. Cloudflare may set security-related cookies as part of its DDoS protection and bot management services.

5. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With Other Users: Your username, public profile information, and listing details are visible to other users. Order-related information is shared between the buyer and seller of a transaction.
With Service Providers: We share data with the third-party services described in Section 3, strictly for the purposes of operating the platform.
For Legal Reasons: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of GamerMart, our users, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain certain information as required by law, for dispute resolution, to enforce our Terms, or for legitimate business purposes. When your account is closed, we will delete or anonymize your personal data within a reasonable timeframe, except where retention is required by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, hashed password storage, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: You may request a copy of the personal data we hold about you.
Correction: You may request that we correct inaccurate or incomplete personal data.
Deletion: You may request that we delete your personal data, subject to legal retention requirements.
Data Portability: You may request a copy of your data in a structured, commonly used format.
Objection: You may object to certain processing of your personal data.
Withdrawal of Consent: Where processing is based on consent, you may withdraw consent at any time.

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.

9. GDPR Compliance

For users in the European Economic Area (EEA) and the United Kingdom, we process personal data on the following legal bases:

Performance of a Contract: Processing necessary to provide the Service and fulfill transactions.
Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights.
Consent: Where you have provided consent for specific processing activities, such as optional communications.
Legal Obligation: Processing required to comply with applicable laws and regulations.

You have the right to lodge a complaint with your local data protection authority if you believe your data is being processed unlawfully.

10. Children's Privacy

GamerMart is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a minor, we will take steps to delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or via email. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy. We encourage you to review this policy periodically.

13. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected] Website: gamermart.gg