If the Stripe payment form is not loading, try disabling browser extensions (especially ad blockers) and refresh the page. If the error occurs during payment, note the error message and contact support.
The order chat is powered by TalkJS. Try refreshing the page, clearing cache, or using a different browser. Ensure you are not blocking third-party scripts. If the issue persists, contact support to communicate with your seller.
Check your Orders page for the order status. If the order shows as pending and no delivery has occurred within the expected timeframe, open a dispute. If the order doesn't appear at all, contact support.
Wait a few minutes and refresh your wallet page. If the balance still hasn't updated after 10 minutes, contact support with your Stripe payment reference number. Do not attempt the payment again before contacting us to avoid duplicate charges.
First, try resetting your password using the "Forgot password?" link on the login page. If you use social login (Google, Discord, Twitch), ensure that account is still active. If the issue continues, contact support with your username and email.
Try clearing your browser cache and cookies, then reload the page. If the issue persists, try a different browser or device. Check GamerMart's status page or social media for any ongoing outage announcements.